Coming out of a backflow test failure can be stressful. But don’t panic, it occurs more frequently than you would guess. The trick is knowing how to get it fixed.
Along the way, we will walk you through it step by step. If you are a New York homeowner or business owner, this blog will have you prepared and in compliance.
What is a Backflow Test?
A backflow test checks if your backflow prevention device is working. Backflow prevention devices ensure dirty water cannot enter your safe drinking water supply in reverse.
Annual testing is required by many New York municipalities, including in places like Westchester, the Bronx, and NYC. Testing and reporting can only be done by licensed backflow testers.
What Does it Mean to Fail a Backflow Test?
Failing means your backflow device is not preventing reverse flow the way it should. This may be due to:
- Valve failure
- Pressure loss
- Internal leaks
- Corroded or broken parts
- Improper installation
In short, the device isn’t doing its job. This means your water supply may be at risk.
What Happens Immediately After a Failed Test?
Here’s what typically happens next:
- You’ll Receive a Failed Test Report
Your certified tester will document the failure. This report includes pressure readings, device details, and reasons for failure.
- The Results Are Sent to Local Authorities
In New York, your municipality must receive the test results within a short window (usually 5–30 days). If it shows failure, you’ll be flagged for non-compliance.
- You’re Given a Deadline to Fix It
Most towns and cities give you 7 to 30 days to fix or replace the device. If you don’t act, you may face:
- Fines
- Water shut-off notices
- Legal warnings
Common Reasons Backflow Devices Fail
Backflow preventers are mechanical. That means wear and tears are inevitable. Here’s what usually causes failure:
- Worn-out check valves
- Debris in the assembly
- Freeze damage in winter
- Hard water mineral buildup
- Rust or corrosion
- Device is outdated or poorly maintained
Some devices are over 10 years old and haven’t been touched. No wonder they fail!
Can a Failed Backflow Device Be Repaired?
Yes, most of the time.
At Backflow Joe’s, we offer on-site repairs. Our licensed testers carry tools and parts to handle:
- Rebuilding valve assemblies
- Replacing check valves
- Cleaning debris from seals
- Replacing washers or springs
- Installing a new unit, if needed
Once it’s fixed, we re-test it immediately.
What If Repairs Don’t Work?
If your device is too far gone, replacement is the only option. This is common with:
- Devices over 15 years old
- Equipment exposed to the elements
- Systems never properly maintained
We’ll recommend the best replacement and install it to code.
Will I Need to Re-Test After Repairs?
Yes. A re-test is mandatory after any repair or replacement.
Only a certified backflow tester can perform and file the re-test. The updated results must be sent to your city or water authority. Without this, you’re still technically in violation—even if the repair is complete.
What Are the Legal Risks of Ignoring a Failed Test?
Ignoring a failed backflow test can lead to serious consequences in New York:
- Immediate water shut-off notices
- Violations and code enforcement
- Daily fines until you comply
- Legal action if contamination occurs
Local authorities take this seriously. You’re responsible for protecting the public water supply.
What Does It Cost to Fix a Failed Test?
Costs vary based on the issue. Here’s a rough breakdown:
| Issue | Estimated Cost |
| Minor repairs (washers, springs) | $75 – $150 |
| Full rebuild of device | $150 – $300 |
| Replacement unit install | $400 – $900 |
| Re-test and paperwork | $75 – $125 |
Backflow Joe’s offers bundled pricing, so you don’t get surprised. We also file your reports at no extra charge.
Who Is Responsible for Repairs?
You are. Whether you’re:
- A homeowner with a sprinkler system
- A landlord with multi-unit properties
- A business with commercial plumbing
- A facility with irrigation or fire suppression
How to Prevent Failing in the Future
Want to avoid failure next year? Here’s what we recommend:
- Schedule annual testing on time
- Winterize your backflow device
- Install protective enclosures for outdoor devices
- Flush your system before testing
- Book with certified testers only (like Backflow Joe’s!)
We also offer annual maintenance plans, so your devices stay in top shape.
Why Work With Backflow Joe’s?
Because we make backflow testing and fix a smooth, stress-free process.
With us, you get:
- Certified testers
- Same-day repairs and re-tests
- Digital report submission
- Reminders for annual testing
- Coverage across Westchester, NYC, and nearby
We understand the local codes. We deal with water authorities daily. And we always put safety first.
What to Do If You Fail a Backflow Test: Quick Checklist
- Stay calm – It’s fixable.
- Get a copy of your test report.
- Contact Backflow Joe’s immediately for a repair quote.
- Schedule repairs and re-test within the allowed timeframe.
- Submit the updated test report to your city or town.
- Ask about future maintenance plans.
- Set a calendar reminder for next year.
Need Help Right Now?
If you’ve just failed a test—or suspect your system might—call Backflow Joe’s today. . We offer:
You can visit our website or give a call to book an appointment. We will take care of everything from there! We’ll:
- Inspect the issue
- Recommend the most cost-effective fix
- Handle repairs, re-tests, and paperwork
- Get your complaints ASAP
Visit BackflowJoes.com or call us now. Don’t let a failed test turn into a big problem.
